Your privacy is very important to us, and we will always respect and protect your information, as well as comply with the Privacy Law 2020 when dealing with your personal information (personal information is information about an identifiable person). Shop takes this responsibility seriously and is very attentive to how and when your personal information is collected, used and shared. We have structured our website so that, in general, you can visit it without identifying yourself or disclosing any personal information. If you choose to provide us with any information by which you can be identified, you can rest assured that it will only be used in accordance with this Privacy Statement.
Shop has taken all reasonable steps to ensure that any information you provide to us, including credit card information, remains confidential and secure (protected from loss, unauthorized activity or other misuse), and that your payment and registration information is processed in full confidentiality.
When you place orders or access your account information, we suggest using a secure server. The secure server software (SSL) encrypts all information you enter before sending it to us. In addition, we adhere to strict security procedures when storing and disclosing information that you have provided to us to prevent unauthorized access. Our security procedures mean that we may sometimes require identity verification before we can disclose sensitive information to you.
The following should give you a better understanding of how we collect and use customer information.
Why we collect information
We collect information for a number of reasons, including:
When we collect information
What we collect
The personal information we collect is in most cases provided by you when you place an order or give us feedback.
Who we may share your information with
When you register your data with us to receive our emails or provide information to us and have not told us otherwise, you agree that we may use your personal information for the purposes set out in this statement.
We will often need to share your personal information, such as your name and address, with companies that perform part of our provision and installation services. This includes organizations such as courier companies and third party order fulfillment contractors, as well as any business that supports our products and services (including any business that hosts or maintains the IT system we use to provide our website ). We may also disclose personal information to government agencies as required by law.
In these circumstances, Shop ensures that these third parties are committed to protecting your privacy.
Our website may contain links that allow you to easily visit other interesting websites. However, once you have used these links to leave our site, you should take into account that we have no control over this other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide when you visit such sites, and such sites are not governed by this privacy statement. You should exercise caution and familiarize yourself with the privacy statement that applies to the website in question.
Changes to our policy
From time to time and in response to customer expectations and legislative changes, our privacy policies and procedures will be revised and, if necessary, updated.
Accessing and correcting your personal information
If you believe that any personal information we hold about you is incorrect or incomplete, please write or email us as soon as possible.
We will correct any information that turns out to be incorrect.
Before we exercise this right, we need proof that you are the person to whom the personal information relates. If you are requesting a correction and we believe that the request is reasonable and we have a reasonable opportunity to make the change, we will make the correction. If we do not make corrections, we will take reasonable steps to point out the personal information held by us in which you requested a correction.